Customer Rating:      Summary: logitech outdoor camera fix Comment: The Logitech Wilife outdoor cameras have a known defect (caps melting). They fail in about a year. This is due to the following four 1000uF caps: C26 C27 C31 C32. The initial was a10v cap then later releases were 16v. I replaced them with 25v. See Digikey part number UHE1E102MHD6. The caps are from Nichicon and are Aluminum Electrolytic. They are rated for 10,000 hours at 105 degrees C. The caps don't fit perfectly (the original are 8mm diameter versus 12.5mm that I put in) so insulate the leads and let them float above the circuit board.
Customer Rating:      Summary: Perfect (so far) Comment: I've only had my camera installed a for a little over three weeks so I can't speak to the longevity of the product, but so far this security suite has been great for us. Ease of installation, picture quality, features (emailing motion detected images is great!) have been wonderful.
I will update the review after I pass the dreaded 12 month mark.
Customer Rating:      Summary: Caveat Emptor With This Security System Comment: I thought I was getting a fairly reasonable outdoor security camera system. Installation was a breeze. However, I was very disappointed that the outdoor camera lasted less than two months! As a result, it has been over five months collecting dust on my shelf. Despite the fact that I have five months of warranty left. Forget about brand loyalty; this outdoor security camera is the pits! Customer service? They should know by now, that this outdoor camera gets very hot. And as a result, it is bound to fail--pure and simple! Spend more time on quality control! If I had my way, this camera is for the highway and gets no stars. My advice is to stay away from this product!
Customer Rating:      Summary: Manufacturer Support Does not Exist Comment: The camera works. The software works. I tried originally to install on laptop and it did not work at all (USB obviously not sufficient). Tried to remove software. Can't do it as it keeps running. Tried to contact "Support" via email and phone - does not work. If you have problems, pack it up and send it back. Waited on phone over 11 minutes just to be disconnected. It's OK. No more/no less. Don't know how to store info. They want you to buy "Platinum" to do more (zoom, etc.). False advertising if you think you"ll get that with the regular package. I am not inclined to spend more considering the total lack of Customer Support. I, personally, would rather spend more and have the support. Will never buy this brand name in the future.Logitech WiLife Digital Video Security--Outdoor Master System Camera
Customer Rating:      Summary: Easy.. but not reliable at all Comment: The product was very easy to set up, but is not reliable. I find that 35% of the time i go to check the cameras they are not working and take a while to get up again. I am not getting good range on the cameras either. 30' at the most. I might be doing something wrong, but i have read the instructions many times... I do NOT recommend this product... Way more expensive than it should be... doesn't work well... add on cameras are ridiculously expensive... not reliable at all
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